Privacy Policy

At Grand Auto View (“Grand Auto View,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide when using our website and vehicle auction services.

This Privacy Policy explains what information we collect, how we use and protect it, when we may share it, and the choices you may have regarding your information.

By accessing or using Grand Auto View, creating an account, placing a bid, or otherwise interacting with our services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, information generated through your use of Grand Auto View, and certain technical information collected automatically.

Information You Provide

When you create or manage a Grand Auto View account, we may collect information such as:

• First and last name
• Email address
• Phone number
• Account credentials
• Communication preferences
• Information submitted through forms or support requests
• Other information you voluntarily provide to us

We ask that you provide accurate and current information when creating and maintaining your account.

Auction and Bidding Information

When you participate in an auction, we may collect and maintain information relating to your activity, including:

• Auctions you participate in
• Bids you place
• Bid amounts
• Date and time of bidding activity
• Auction results
• Winning bidder information
• Vehicles you save or follow
• Other activity associated with your account

Certain auction records may need to be retained after an auction ends for operational, security, recordkeeping, dispute-resolution, or legal purposes.

Information Collected Automatically

When you access Grand Auto View, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring and exit pages
• Pages viewed
• Date and time of access
• General interaction with the website
• Cookie and similar technology information

We may use this information to operate, secure, troubleshoot, and improve the website.

2. How We Use Your Information

We may use the information we collect to:

• Create and manage your Grand Auto View account
• Authenticate users and maintain account security
• Enable participation in vehicle auctions
• Process and record bids
• Determine and communicate auction results
• Display your saved vehicles and bidding activity
• Send auction-related and account-related notifications
• Send registration and password-reset emails
• Respond to questions and support requests
• Prevent fraud, abuse, and unauthorized activity
• Diagnose technical issues
• Improve the performance and usability of Grand Auto View
• Maintain records relating to auctions and transactions
• Comply with applicable legal obligations
• Enforce our terms, policies, and other agreements

We do not use your personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice where required.

3. Account Information

Certain Grand Auto View features require an account.

You are responsible for maintaining the confidentiality of your account credentials and for providing accurate account information.

We may use your email address and phone number to identify your account, provide account-related functionality, communicate important information, and help protect your account.

For security reasons, passwords are not intended to be stored by Grand Auto View in readable plain-text form.

4. Bids and Auction Records

Bidding activity is an essential part of the Grand Auto View service.

When you place a bid, we may associate the bid with your user account and retain information such as the auction, bid amount, and timestamp.

Auction information may also include the current bid, number of bids, auction status, winning result, and related historical records.

Because auction records may be necessary to preserve the integrity of completed auctions, some bidding information may remain in our records even if you later request deletion of your account, where retention is reasonably necessary or legally required.

5. Saved Vehicles and Wishlist

Grand Auto View allows users to save vehicles for later viewing.

For registered users, saved vehicle information may be associated with your account.

For visitors who are not signed in, wishlist information may be stored locally in your browser. If you later sign in or create an account, locally stored wishlist information may be combined with your account-based saved vehicles.

Removing a vehicle from your wishlist does not remove records of any bids you previously placed on that vehicle.

6. Communications

We may send service-related communications necessary to operate Grand Auto View.

These communications may include:

• Account registration confirmations
• Password-reset messages
• Bid confirmations
• Outbid notifications
• Auction status information
• Auction result notifications
• Winner notifications
• Important security or account notices
• Responses to support requests

Some transactional or service-related communications are necessary for the operation of your account and may not be subject to marketing opt-out preferences.

If Grand Auto View introduces promotional or marketing communications, applicable unsubscribe options will be provided where required.

7. Cookies and Similar Technologies

Grand Auto View may use cookies and similar technologies to operate and improve the website.

Cookies may be used for purposes such as:

• Keeping users signed in
• Maintaining secure sessions
• Remembering preferences
• Supporting account functionality
• Saving certain visitor preferences
• Protecting forms and requests
• Understanding website performance
• Detecting misuse or suspicious activity

Some cookies may be necessary for the website to function correctly.

Additional information about our use of cookies may be provided in a separate Cookie Policy.

8. How We Share Information

We do not sell or rent your personal information as part of Grand Auto View’s ordinary operation.

We may disclose information to third parties when reasonably necessary to operate our services, including providers that assist with:

• Website hosting and infrastructure
• Email delivery
• Security and fraud prevention
• Website maintenance
• Analytics
• Data storage and backup
• Customer support
• Other technical services

These providers may process information on our behalf to perform services for Grand Auto View.

We may also disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law or legal process
• Respond to lawful requests from public authorities
• Protect the rights, property, or safety of Grand Auto View, our users, or others
• Investigate fraud, security incidents, or misuse
• Enforce our agreements or policies
• Establish, exercise, or defend legal claims

9. Third-Party Services

Grand Auto View may rely on third-party services to provide certain functionality.

For example, third parties may provide hosting, email delivery, mapping, analytics, security, or other infrastructure services.

These third parties may process certain information according to their own privacy policies and contractual arrangements with us.

Our website may also contain links to third-party websites. Grand Auto View is not responsible for the privacy practices, content, or security of websites operated by third parties.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

10. Google Maps

Grand Auto View may use Google Maps to display business locations or other geographic information.

When Google Maps content is loaded, Google may receive technical information such as your IP address, browser information, device information, and interaction with the embedded map.

Your use of Google Maps is subject to Google’s applicable terms and privacy practices.

11. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include access controls, secure authentication practices, encrypted connections, software updates, and other security safeguards appropriate to the nature of the service.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

12. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide Grand Auto View services
• Maintain your account
• Preserve auction and bidding records
• Resolve disputes
• Prevent fraud and abuse
• Maintain security
• Meet accounting or recordkeeping requirements
• Comply with applicable legal obligations
• Enforce our agreements

Different categories of information may be retained for different periods.

For example, certain auction records may need to be retained after an account is closed in order to preserve the integrity and history of completed auctions.

13. Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to request:

• Access to certain personal information we maintain about you
• Correction of inaccurate personal information
• Deletion of certain personal information
• Information about how your personal information is used
• A copy of certain information
• Restriction of certain processing
• Withdrawal of consent where processing is based on consent

These rights are not absolute and may be subject to legal exceptions.

For example, we may retain certain information when reasonably necessary to maintain auction records, comply with legal obligations, resolve disputes, prevent fraud, or protect our legal rights.

14. California Privacy Rights

If you are a California resident, applicable California privacy laws may provide additional rights regarding your personal information.

Depending on the circumstances and applicable legal requirements, these may include rights to request information about the personal information we collect, use, disclose, sell, or share; request correction or deletion; and exercise other privacy choices.

Grand Auto View does not sell personal information for monetary consideration as part of its ordinary operation.

Whether additional California-specific disclosures or rights apply depends on Grand Auto View’s actual business activities and the applicability of California privacy law.

15. Children’s Privacy

Grand Auto View is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

Participation in vehicle auctions may also be subject to additional age or legal-capacity requirements described in our Terms and Conditions.

If we learn that personal information from a child has been collected in circumstances where it should not have been collected, we will take reasonable steps to address the information as required by applicable law.

16. International Users

Grand Auto View may use service providers or infrastructure located in jurisdictions different from the jurisdiction in which you live.

As a result, personal information may be processed or stored outside your state, province, or country.

Where applicable law requires specific safeguards for international transfers of personal information, we will take appropriate measures consistent with those requirements.

17. Do Not Track and Browser Controls

Some browsers provide privacy controls or “Do Not Track” signals.

Because standards regarding these signals may vary, our website may not respond uniformly to every browser-based signal.

Where applicable law requires recognition of a particular legally recognized browser-based opt-out mechanism, we will handle such signals as required.

You can also manage many cookie preferences through your browser settings.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Grand Auto View, our practices, technology, or applicable legal requirements.

When we update this policy, we will revise the “Last updated” date displayed at the top of the page.

We encourage you to review this Privacy Policy periodically.

If changes are material, we may provide additional notice where required by applicable law.

19. Contact Us

If you have questions about this Privacy Policy or how Grand Auto View handles personal information, you can contact us at:

Grand Auto View
445 Minnesota St, St Paul, MN 55101

Email: sales.team@grandautoview.com
Phone: (214) 555-0187

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